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Provide as much detail as possible in this report to help expedite a resolution. Sample request for a MapleStory gameplay issue Report an issue (mobile games)įor mobile games you can report issues to get support. It is provided here for example purposes.

The following image shows an sample ticket for MapleStory where the player’s character is stuck after completing a quest. Your issue is now sent for review and a team member responds to your request as soon as possible with either a resolution or additional questions. Attach any supporting files, such as screenshots or a DxDiag report, if applicable.įor help creating a DxDiag report, see Creating DirectX Diagnostic (DxDiag) Reports.To view an example request as a reference, see Sample ticket below. Enter as much specific detail as possible to help us identify and fix your problem more quickly. These fields vary based on the issues and options that you select. Complete all required fields (marked with a red asterisk).Gameplay: use this for game-related issues, such as characters and quests, gear and items, and events and contests.Technical Support: select this for technical issues, such as game crashes/disconnection, poor/slow performance, to report bugs/error codes, or for general troubleshooting help.

Report Abuse: use this to report inappropriate player behavior/abuse, suspected scams, phishing, hacking, and so on.

Billing Services: select this for purchase and currency-related issues, such as receiving an error when buying NX or encountering a purchase failure.

Note: You can also use the Account Self-Service tool to resolve some of these issues yourself, see Using Account Self-Service.

Account Related: use this for problems logging in to your account, help with your password, to recover an old account, appeal a ban, and more.

Select an issue that best represents your problem from one of the topics listed below.

If you do not have a Nexon account, create one (you must have a Nexon account to submit a request).įor help creating an account, see Creating a Nexon account. Submit a Request button on the MapleStory support siteĪlternately, click the menu icon, and then select Submit a Request if the page has scaled down for smaller screen sizes.

Click Submit a Request, located toward the upper-right of the page.

#COUNTER STRIKE NEXON ZOMBIES REVIEW PC#

From the Nexon Support Center, under PC Games or Console Games, select your game.

For assistance, you must open a ticket from the Nexon Support Center. Important: Customer Support cannot accept help requests via direct email message. If you have a problem with a mobile game, see Report an issue. Provide as much detail as possible in this ticket to help Customer Support quickly identify and fix your problem.Ĭurrently, you can only open tickets for PC and console games. Most issues require that you open a ticket for support. Note: This article contains screenshots that are for example purposes only.

Use live chat for account-related, PC and console game issues (during our operating hours).

Open a ticket for PC and console games,.

For more information, see Using Account Self-Service.

#COUNTER STRIKE NEXON ZOMBIES REVIEW PASSWORD#

You can also use the Account Self-Service tool for password resets, email lookups, email updates, and provisional account verification. To learn more about using the Support Center and searching for articles, see Navigating the Support Center. For help with Nexon games, go to our Support Center and review the FAQ articles for immediate self-help.

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